Special Issue on Learning, Teaching, and Disseminating Knowledge in Business. Knowledge Management & E-Learning: An International Journal (KM&EL)
Guest
Editors Jürgen Moormann, Ph.D., Professor, Head of ProcessLab, Frankfurt School of Finance & Management, Germany
Email: j.moormann@fs.de
Wasana Bandara, Ph.D. , Senior Lecturer, Faculty of Science and Technology, Queensland University of Technology (QUT) , Australia
Email: w.bandara@qut.edu.au
In recent years, Business
Process Management (BPM), a set of structured methods and
technologies for managing business processes, has emerged
as a powerful concept used by organisations across all
industries. Designing, measuring, improving, simulating,
and controlling business processes has become the central
challenge to improve organisations´ performance and to
ensure success in a highly competitive world. As a result,
the need for BPM expertise is increasing with many
BPM-related roles emerging, which often requires new sets
of skills. Thus, BPM education has been raised as a
perennial topic.
The topic of
BPM education has many different facets. For example, the
challenges of converting the ‘function-oriented'
organisations and its employees to process-oriented
thinkers; effectively training employees to select and use
the specific methods and tools for managing business
processes within the different areas of designing,
measuring, improving, simulating, and controlling, and the
overall challenges of teaching a complex
multidisciplinary domain like BPM. Furthermore,
it is recognised that BPM education is not only required
for those in BPM specific roles in an organisation, but an
essential requirement for
employees on all levels
including top executives, supervisory board members,
workers associations, and other stakeholders - to ensure
acceptance and support for improvement initiatives. The
required skill sets for BPM capabilities are very diverse
and include business skills, technical skills, and a range
of soft-generic-skills such as facilitation, negotiation,
relationship, and change management, and to date there is
a lack and a need for a clear body of BPM knowledge. A
further challenge is how to spread BPM-related knowledge
to all levels of an organization to ensure BPM thinking is
embedded in all daily actions. Subsequently, there are
many issues awaiting to be examined, studied, and
addressed.
This special issue of the
KM&EL international journal is dedicated to learning,
instructing, and disseminating knowledge in the field of
BPM. In this call, we invite manuscripts that report
empirical studies (both quantitative and qualitative) of
investigating issues and challenges related to BPM
education as well as the use or design of tools supporting
teaching efforts. In addition, this special issue welcomes
manuscripts discussing conceptual frameworks or
theoretical constructs related to learning, teaching, and
disseminating BPM knowledge.
Recommended topics of
interest include, but not limited to:
- Strategies of
learning and educating about BPM
- What should be
taught under the ‘BPM' banner?
- Curriculum
design for BPM training in companies, government, and
universities
- Learners'
perceptions and their impact on their participation in
BPM initiatives
- Learners'
motivation in BPM initiatives
- Strategies and
tools to facilitate learning in the BPM context
- Role of
instructors, coaches, or facilitators in BPM
- Role plays and
other tools for teaching purposes in BPM projects
- New approaches
to delivering BPM education, including the use of
collaborative tools, Web-based conferencing, and social
networking
- Best practices
for incorporating advanced information technology into
BPM education
- Use of
advanced technologies such as process simulation for
(distance) education
in BPM
- Constructs and
factors influencing the success of learning and
educating BPM knowledge
- Strategies and
tools to facilitate peer interactions, collaboration,
and other learning activities
- Setting up a BPM
center of excellence to disseminate BPM know-how
- Building,
managing, and sustaining knowledge on BPM
Important Dates
Submission due: 20th July, 2012
Notification of decision: 20th
October, 2011
Finalization: 20th November 2012
Publication schedule: Dec 2012 (No.
4, 2012)
Papers
must not have been published, accepted for publication, or
presently be under consideration for publication
elsewhere. A standard double-blind review process will be
used for selecting papers to be published in this special
issue. Authors should follow the instructions outlined in
the KM&EL Journal Website (see URL
http://www.kmel-journal.org/ojs/index.php/online-publication/about/submissions#onlineSubmissions).